Welcome to NexaCall. By accessing or using our AI-powered call analytics platform, you agree to these Terms of Service. Please read them carefully.
Acceptance of Terms
By creating an account or using our services, you agree to be bound by these Terms. If you are using the service on behalf of an organization, you represent that you have authority to bind that organization.
Service Description
NexaCall provides real-time call transcription, sentiment analysis, and analytics for customer support teams. We may update features or pricing with reasonable notice. Service availability is subject to our SLA.
Account & Eligibility
You must provide accurate account information and keep it current. You are responsible for activities under your account. Our services are intended for business use by organizations and their authorized users.
Acceptable Use
You agree not to use the service for unlawful purposes, to violate any laws, or to harm others. You must obtain proper consent for recording calls where required. We may suspend access for violations.
Intellectual Property
NexaCall and its content are our property. You retain ownership of your data. By using our services, you grant us limited rights to process your data to provide the service.
Limitation of Liability
Our liability is limited to the fees you paid in the 12 months before the claim. We are not liable for indirect, incidental, or consequential damages. Some jurisdictions do not allow certain limitations.
Contact
For questions about these Terms, contact us at nexacall@protonmail.com.