NexaCall ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered call analytics platform.
Information We Collect
We collect information you provide directly (account details, contact info), information from your use of our services (call recordings, transcriptions, usage data), and technical information (IP address, device type, logs).
How We Use Your Information
We use your information to provide and improve our services, process transcriptions and analytics, send relevant communications, ensure security and compliance, and for analytics to enhance product quality.
Data Sharing & Disclosure
We do not sell your data. We may share information with service providers who assist our operations, when required by law, or to protect our rights. Data may be processed in regions where we operate.
Data Security
We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular audits. We are SOC 2 compliant and committed to protecting your call data.
Your Rights
Depending on your location, you may have rights to access, correct, delete, or export your data. You can manage preferences in your account settings. Contact us to exercise your privacy rights.
Contact Us
For questions about this Privacy Policy or your personal data, contact us at nexacall@protonmail.com.